We’re looking to expand our team as we have a customer service position opening. If you’re a Yoga for BJJ member (or were a YFBJJ member in the past), have a genuine interest in helping others and meet the requirements, we’ll be happy to welcome you on board!
Customer service, using Intercom platform which involves
- Answering technical and Yoga for BJJ content related questions from leads and members
- Helping those with account problems (WordPress Avada theme knowledge required, MemberPress knowledge a plus)
- You’re a current/past Yoga for BJJ member (the longer you’ve been with us the better)
- WordPress (Avada theme) experience
- You’re a BJJ blue belt at least
- You have a genuine interest in helping people see the light (you’re 100% aware of how beneficial yoga is for BJJ athletes)
- Your written communication skills are awesome
- You’re a professional (friendly, organized, able to keep up with deadlines, attention to details, hardworking, honest, trustworthy)
- It’s a plus if you already know how to use Intercom
- Another added plus if you have MemberPress experience
You don’t need to be a WordPress expert but we do expect you to learn fast and communicate well.
Training will be provided during the initial trial period, but any experience with Worpress (Avada theme), MemberPress and Intercom will be a big plus.
90 day trial period to be arranged
Payment structure to be determined during the final stage of the selection process